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	CIS
	BPO-KPO

Service Offerings

CIS

	Enterprise-wide Service Desk
	Product Support
	Customer Support & Content Management

BPO-KPO

Insurance

Securities & Capital Markets

Retail Banking

Finance & Accounting

Benefits Administration

Actuarial Valuations

Life Sciences

	Patni ADEPT™
	Medical Writing
	LIMS and Laboratory Informatics

Business Transformation

Infrastructure

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“Please allow me to thank the Patni team for the exemplary work you have done in the processing of our subscription work. Your understanding of our processing needs, mapping of the business rules and procedures for our different subscription forms, while re-engineering the process, has been outstanding. Your offshore team was trained successfully to deliver excellent quality within a short period of time. Today, in the face of steep transaction volume growth, your team continues to meet all SLA targets, and its performance has consistently exceeded our expectations..”
Senior Director
One of the largest family welfare
non-profit organizations in the US

BPO-KPO Service Offerings

LIMS and Laboratory Informatics
Patni's suite of services *Intelligent Solutions-LAB™* includes *Operations Intelligence-LAB™, Workflow Intelligence-LAB™* and *Technology Intelligence-LAB™*, each designed to address specific issues in laboratory business processes and informatics areas. These offerings enable companies to better embrace process efficiency and industry best practices in order to maximize the capabilities of lab operations and technologies available. The activities generally include an assessment of the client’s current Master Data Maintenance (MDM) processes and re-design into new and improved MDM processes.


	Global Sourcing Insight

Case Studies

Leading TPA maximizes capability to handle fluctuating volume of health claims

Offshore IT helpdesk support helps large insurance ISV improve quality of customer service

Large service provider partners with Patni to provide benefits administration services

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Webinars

Business Process Outsourcing: Advantage Finance and Accounting

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Thought Leadership

Collateral

CIS Collateral

CIS Flash Film

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Enterprise-wide Service Desk

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Storage, Networks and Computing

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Customer Support Services

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BPO Collateral

Benefits Administration Services

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Asset Administration Services

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Retirement & Pensions Actuarial Services

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Finance & Accounting Services

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Health Insurance Services

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Life Actuarial Services

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Property & Casualty Actuarial Services

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401(K) Plan - Insurance

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401(K) Plan - Financial Services

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Claims Processing - Insurance

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