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	CIS
	BPO-KPO

Service Offerings

CIS

	Enterprise-wide Service Desk
	Product Support
	Customer Support & Content Management

BPO-KPO

Insurance

Securities & Capital Markets

Retail Banking

Finance & Accounting

Benefits Administration

Actuarial Valuations

Life Sciences

	Patni ADEPT™
	Medical Writing
	LIMS and Laboratory Informatics

Business Transformation

Infrastructure

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“Please allow me to thank the Patni team for the exemplary work you have done in the processing of our subscription work. Your understanding of our processing needs, mapping of the business rules and procedures for our different subscription forms, while re-engineering the process, has been outstanding. Your offshore team was trained successfully to deliver excellent quality within a short period of time. Today, in the face of steep transaction volume growth, your team continues to meet all SLA targets, and its performance has consistently exceeded our expectations..”
Senior Director
One of the largest family welfare
non-profit organizations in the US

BPO-KPO Service Offerings

Patni ADEPT™
Patni takes an integrated approach to adverse events collection, processing, reporting and risk management. Leveraging a global delivery model, we provide services spanning the entire case processing lifecycle from intake and case triage to regulatory reporting and trend analysis. In addition, Patni’s case processing model offers integrated signaling and data mining.


	Global Sourcing Insight

Case Studies

Leading TPA maximizes capability to handle fluctuating volume of health claims

Offshore IT helpdesk support helps large insurance ISV improve quality of customer service

Large service provider partners with Patni to provide benefits administration services

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Business Process Outsourcing: Advantage Finance and Accounting

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Thought Leadership

Collateral

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Enterprise-wide Service Desk

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Storage, Networks and Computing

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Customer Support Services

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BPO Collateral

Benefits Administration Services

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Asset Administration Services

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Retirement & Pensions Actuarial Services

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Finance & Accounting Services

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Health Insurance Services

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Life Actuarial Services

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Property & Casualty Actuarial Services

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401(K) Plan - Insurance

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401(K) Plan - Financial Services

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Claims Processing - Insurance

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