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“Please allow me to thank the Patni team for the exemplary work you have done in the processing of our subscription work. Your understanding of our processing needs, mapping of the business rules and procedures for our different subscription forms, while re-engineering the process, has been outstanding. Your offshore team was trained successfully to deliver excellent quality within a short period of time. Today, in the face of steep transaction volume growth, your team continues to meet all SLA targets, and its performance has consistently exceeded our expectations..”
Senior Director
One of the largest family welfare
non-profit organizations in the US
 

BPO-KPO Service Offerings

Securities & Capital Markets
Asset Management companies and Third Party Administrators are finding it challenging to tackle rising costs associated with increasing complexity of operations on account of OTC derivatives and exotic asset classes, increasing cost per trade, wildly fluctuating markets and virtual non-stop trading across the clock.
 

The United States' Securities and Exchange Commission (SEC); the Committee of European Securities Regulator (CESR); and the UK's Financial Services Authority (FSA) are all advocating more stringent disclosure requirements.

 
Patni’s comprehensive suite of outsourced Securities and Capital Markets solutions help companies build flexible and efficient technology infrastructure, streamlined business processes, enhanced business process control, customer management and reduced costs. We have proven capability to add strategic value to our clients in terms of functional center of excellence, on time and rapid transition, and transformational benefits over the lifecycle of the engagement.
 

Securities & Capital Markets
Suite of Services

 
Securities & Capital Markets Suite of Services
 
Key Differentiators
Servicing three of ‘Global Top 10’ Hedge Fund Administrators.
Partnership with leading platform providers like Advent Geneva and Eagle. Strong experience in other platforms like DST Porche, Murex, Sunguard Investone.
Strong experience in Alternate Investments, Hedge Funds, Mutual Funds, Pension Funds, Fund of funds, Separately managed accounts, Trust.
Large pool of technical and functional resources including CAs (equivalent to CPAs), ICWAs, MBAs (Finance) and seasoned experts experienced in working with custodian banks, mutual funds, pension funds and hedge funds.
20x5 support across multiple time zones.
Focus on compliance and ongoing process improvement.
Strong understanding of over 150 asset classes including exotic instruments like CFDs, Currency Futures, Swap Options, Bank Debt et al.
Strong capabilities in Conversion and Implementation.
Strong training engine to build competencies in fund accounting, OTC derivatives, Functional Helpdesk et al.
 
Select Success Stories
Patni provides advanced financial and accounting services to a leading hedge fund administrator with more than 5000 Hedge Fund clients. Our team prepares the entire set of Annual Financial Statements for the purpose of Audit in accordance with the US GAAP, including Statement of Financial Conditions, Statement of Operations, Statement of Changes in Net Assets, Statement of Cash Flows, and Condensed Schedule of Investments. Our experienced team has helped the client augment its US operations while optimizing operations and enhancing efficiency.
 
Patni set up an integrated fund accounting solution for Europe’s biggest hedge fund administrator to migrate its client’s funds from multiple accounting platforms to a standardized platform (Eagle STAR), cost-efficiently. We have successfully converted multiple product lines while improving the accuracy level from 97% to   100% in the ‘Securities Master File’ setup.
 
Patni set up outsourced support operations for one of the world’s largest and Europe’s biggest hedge fund administrator to support over 2000 users across North America, Europe and Asia Pacific. The Operations Support Group (OSG) comprising technical and functional experts works as a seamless extension of the client’s internal technical support team and provides end-user support for complex issues from level 1 to level 6.
 
 
  Case Studies
Leading TPA maximizes capability to handle fluctuating volume of health claims
Offshore IT helpdesk support helps large insurance ISV improve quality of customer service
Large service provider partners with Patni to provide benefits administration services
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  Thought Papers
Business Process Outsourcing - Destination India
Continuous Process Improvement - Managing Dynamic Business Environment
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Business Process Outsourcing: Advantage Finance and Accounting
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401(K) Plan - Insurance
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401(K) Plan - Financial Services
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Claims Processing - Insurance
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