The need for business transformation for communication service providers has never been greater than before. With a rapidly changing business landscape in communication services, it is necessary for service providers today to establish their brand as the best in the market and at the same time transform their systems to support and launch new services continuously across multiple channels of communication.

Today, service providers are facing unprecedented challenges to improve operational efficiency and reduce costs with increasing industry consolidation, technology convergence and increasing competition.

In this competitive landscape, Patni is helping communication providers gain new agility in responding to change, with a communication practice that blends industry knowledge, targeted services, technology and functional expertise with a proven global delivery model.

Patni is unique in the industry with a telecommunications consulting practice offering advisory services and demonstrating thought leadership based on extensive practical experience. With its emphasis on deep domain knowledge across OSS/BSS, technology expertise and a proven global delivery model, Patni is able to manage and deliver on industry metrics towards our telecom clients’ success.

Patni's Telecom Expertise Framework

How Patni’s Telecommunications Services Can Help You

• Accelerate business and IT transformation by leveraging our comprehensive industry understanding and translating it into operational, and technology implementations
• Improve customer retention with initiatives such as product bundling, multi-channel customer experience management, converged billing, customer portals and mobility solutions
• Achieve higher operational efficiencies through SLA-driven programs and effective governance structures
• Lower OPEX through continuous productivity improvements and year-on-year cost reduction programs
• Benefit from our multiple telecom consulting services that can scale from concept to revenue - and span across IT consulting, architecture design, program management, systems integration, independent testing, managed services, production support and NOC operations.
• Rapidly launch new telecom services that involve an ecosystem of suppliers; manage resultant complexity in systems integration for activation, provisioning, order management and other customer impacting functions. 

Track Record for Client Success
Patni has forged strong relationships with major clients around the world including:  

• Mobile: Virgin Mobile, Hutchison 3G, Vodafone, Disney Mobile, Telus Mobility, Visage Mobile, Swisscom Mobile, O2, Orange, T-Mobile 
• Wireline: AT&T, Rogers Telecom, TeliaSonera, Telefonica, Telekom Austria, SureWest
• Cable/Media/Broadband: Comcast, Covad, Cable & Wireless/Bulldog, Yahoo, Martindale-Hubbell.